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Faculty and Staff

Below you will find a listing of the faculty and staff for the Health Services Administration. If you are unsure of who to contact with your questions, please call the main program office at 509.828.1218.
  • Mary A. Keogh Hoss, PhD
    Mary A. Keogh Hoss, PhD
    Health Services Program Director
    Riverpoint 338
    Phone: 509.828.1245
    Mary Ann Keogh Hoss is an experienced health care administrator. Her career in health care started in 1968. She has worked in support services, clinical services and administration. She is a Fellow in the American College of Healthcare Executives and Fellow Distinguished in Recreational Therapy. She is also certified nationally as a recreational therapist. She has 30 years of experience in health care having worked in government hospitals as well as not for profit hospitals. She has worked as a support services worker, therapist, manager, Chief Operating Officer and Chief Executive Officer. Her experience and skills as a leader help transform knowledge into actual working realities.
  • Merry Jo DeMarais
    Merry Jo DeMarais
    Adjunct Professor of Health Services Administration and Undergraduate HSAD Advisor
    Riverpoint 340
    Phone: 509.828.1252

    Merry Jo DeMarais finds her work as an advocate for the well-being of individuals, organizations, and communities especially rewarding.

    Dr. DeMarais' formal education includes: undergraduate work from St. Leo College and University of Maryland while in the Military, a BA in Communications from Metropolitan State University, St. Paul, MN; a MA in Management from the College of St. Scholastica, Duluth MN, and a PhD in Leadership Studies from Gonzaga University, Spokane WA.  The integration of Dr. DeMarais' lived experience and broad academic background with her ongoing educational pursuits has directly influenced her work in public, private, not-for-profit, and academic work sectors.

    Congruent with her passion to serve, Merry Jo is engaged in community leadership as a member of the city of Spokane's Community Housing and Human Services (CHHS) board and chair of the Continuum of Care committee.  Additionally, she has served on national and state boards of health and safety. Merry Jo has facilitated and consulted in the areas of process improvement, strategic planning, organizational behavior and organizational development, auditing, assessment and evaluation, sustainable public health practices and providing long term care spiritual support. As a trained spiritual director from the Center for Spiritual Guidance, Merry Jo presents workshops on well-being as a personal practice to maximize workplace effectiveness.

    Dr. DeMarais's roles within EWU's Health Services Administration have included: lecturer, academic undergraduate advisor, and faculty advisor to the program's student organization.  In each instance she applies a holistic approach to facilitating the development of resilience, sustainable adaptability to change, and the practice of well-being.


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