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EWU Libraries
816 F Street
Cheney, WA 99004
phone: 509.359.7888

E-mail Reference Policy

This service offers help with short, factual-type questions, such as:

  • Information about the Libraries' holdings and services
  • Book and journal citation verification
  • Information on the selection and use of electronic databases and resources
  • Requests for brief factual information (dates, addresses, and the like)

What we won't answer: Hypothetical questions and requests to undertake original research are beyond the scope of this service.  We will not analyze an issue, guess an answer or give opinions.

The mailbox is checked daily Monday through Friday. Questions submitted during the weekend will be collected on Monday, and the first working day after official university holidays. Responses to your queries will be sent via email to you within 2 working days supplying the answer or requesting additional information/clarification.

You may wish to check our How Do I...? FAQ to determine whether the answer to your question is available online.

Ask a Librarian E-Reference Form

 

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