New Student Transitions & Parent Programs

Welcome to EWU!

We’re thrilled you’ve decided to attend Eastern! Our New Student Transition & Parent Programs team is here to help you and your family in the transition to college and to succeed throughout your time at EWU.

For StudentsFor Parents

New Student Orientation

New Student Orientation is a fall program specifically geared to preparing you for your first year and set you up for a successful and rewarding college experience. You will connect with other students, faculty, and staff and receive an overview of academics, student life, and what it takes to make a smooth transition to EWU.

All summer 2019 orientation programs for first-year students starting in the fall quarter have concluded. Students starting in either the winter or spring quarter, please contact the Center for Academic Advising and Retention (CAAR) at 509.359.2345 to schedule an academic advising appointment and register for classes.

The on-campus New Student Orientation (NSO) for students starting fall of 2020 will be September 17-22. Registration for NSO will start in May. During the summer, students will be invited to complete an online orientation and advisors will connect with students to advise each admitted and confirmed student and provide a fall class schedule.

Parent Programs

Our E-Blast will include a quarterly newsletter and newsflashes emailed to you directly with the following information:

  • News from the Office for New Student Transitions and Parent Programs
  • Parent information
  • Information to pass on to your Student
  • Upcoming campus events
  • and more!

Subscribe to the EWU Parent E-Blast

The quarterly newsletter provides parents with information on upcoming events, important dates and deadlines, and useful information to help your student(s) succeed.


Fall Newsletter, Published 9/13/19
Winter Newsletter, Published 12/9/19


Fall Newsletter (Published 9/12/18)
Winter Newsletter (Published 12/21/18)
Spring Newsletter (Published 3/25/19)


Fall Newsletter (Published on 9/14/17)
Winter Newsletter (Published 12/12/17)
Spring Newsletter (Published 3/22/18)

Family events are held throughout the academic year to help you connect with EWU and serve as a support for your student. Events may include keynote speakers, faculty and student panels, receptions, and other useful and fun activities.

Save the Date
Eagle Family Homecoming: Oct. 12-13, 2019

Important Dates

Fall Quarter 2019
Instruction Begins: Wednesday, September 25
Veterans Day Holiday: Monday, November 11
Thanksgiving Holiday: Wednesday-Thursday, November 27-28
Native American Heritage Day: Friday, November 29
Last Day of Instruction: Friday, December 6
Final Exams: Monday-Thursday, December 9-12
Winter Break: December 16- January 3

Fall Semester 2019:
Instruction Begins: Monday, August 19
Veterans Day Holiday: Monday, November 11
Thanksgiving Holiday: Monday- Thursday, November 25-28
Native American Heritage Day: Friday, November 29
Last Day of Instruction: Friday, December 6, 2019
Final Exams: Monday- Friday, December 9-13
Winter Break: December 16- January 10

Join the conversation, ask us questions, meet other parents, post student highlights and achievements and more on our EWU Parents and Families Facebook page.

Welcome! As a parent of an EWU student, you are now part of our Eastern family. We communicate frequently with parents so that you can be more involved in the EWU community. We want you to stay connected to your students, which will increase their success.


Please note that the videos below are from our 2018 orientation sessions and the information/details might have changed for the 2019-20 academic year. If videos are updated, the new videos will be uploaded by the end of June 2019.

Please keep your emergency contact information updated. This will help the university contact the appropriate individuals in case of an emergency. To update your emergency contact information, follow these steps:

  1. Log onto your EagleNET Address Manager
  2. Follow the directions at the top of the page

Would you like to let someone else pay your tuition? Students have the ability to create an authorized user login by going to “Pay My Bill” option. This will allow the authorized user to pay the student’s account balance online.


To set up an authorized user: Download Instructions

  1. The student needs to visit the Payment Portal
  2. Sign in with your NetID and password
  3. Now you should be on the home page of TouchNet. Click Authorized Users to start.
  4. On this page, you’ll see two tabs. One for current authorized users where you’ll see any prior authorized users that you granted access to your account (if applicable). Click Add Authorized User to begin the process of adding a new user. Enter the email of the user and then select the option for whether or not you want the user to be able to view your payment history and account activity. If you select “No,” the authorized user will still be able to make payments and enroll in a payment plan on your behalf.
  5. Click Continue.
  6. Click the box at the bottom of the page to electronically sign the agreement to add the specified authorized user.
  7. Click Continue. You will receive an email confirmation after completing this step.
Authorized User
  • The authorized user will receive two (2) emails. The first email will contain a notification of their new access and the username they’ll use to sign in. The second email will contain a temporary password for them to use the first time they sign in.
  • The authorized user will need to log in to TouchNet using the credentials emailed to them
  • The authorized user will need to finish setting up their account by adding their name and creating a password.
  • By clicking the home icon, the authorized user will then be able to make a payment, enroll in a payment plan, or view account history (if the student granted access to view the history in Step #5.) In the example below, the student is already enrolled in a payment plan, but if they were not the authorized user would see an “Enroll is a Payment Plan” button between the “View Activity” and “Make Payment” buttons.
  • If an authorized user wishes to enroll the student in a payment plan they can follow the payment plan enrollment instructions in the webpage on the Student Financial Services website.
  • Authorized users are also able to make installment payments for the student by clicking the gear icon next to the upcoming installment. Payments for installments can be made immediately or can be scheduled for a future date.
  • Authorized users do not have access to financial aid, grades, or other online student information.
  • Only the student can reset the authorized user’s password if it is lost or forgotten.

Holiday Inn Express – Cheney
1.7 mi. from campus

Super 8 Motel
8.7 mi. from campus

Days Inn and Suites
13.5 mi. from campus

Holiday Inn – Spokane Airport
13.7 mi. from campus

Ramada Inn – Spokane Airport
17.1 mi. from campus

NOTE: This list is an informational reference listing only and should not be interpreted as an endorsement of any hotel or a comprehensive summary of available area hotels.

Orientation Parking

  • New Student Orientation Parking will be in parking lots P-9 and P-12. Note: P-16 is next to P-9 and is NOT for Orientation parking.
  • Please pay close attention to special/disabled parking signage.
  • All parking meters and EWU parking lots are monitored on weekdays.
  • All metered spaces and private non-EWU Parking lots are pay-only lots and will be monitored.

NOTE: This list is an informational reference listing only and should not be interpreted as an endorsement of any transportation service or a comprehensive summary of available area transportation services.

Missed your orientation? No worries, we’ve got you covered! These resources will help you find the information you need to succeed at Eastern.

Contact Us

New Student Transitions and Parent Programs
926 Elm Street
301 Pence Union Building
Cheney, WA 99004

EWU Students celebrating in front of JFK Library