Sent to all resident student emails March 26, 2020
We hope this email finds you safe and healthy! Following the Governor’s recent “Stay Home, Stay Healthy” directive, we have developed an FAQ to provide updates and clarification.
Can/should I live on campus Spring quarter?
As the pandemic has continued to evolve we have also evaluated all University operations. We are providing limited housing and dining options to those students who need a safe place to stay, and strongly recommend students consult with their parents and families to determine where they should live. Housing and Residential Life is committed to providing those students who need to stay on campus with as much support as possible, given the circumstances.
What is the deadline to get my things out of my room?
In light of the “stay at home” order issued by the Governor an exact date is unknown at this time. Therefore, we have determined that students will have up to 7 days after the order is lifted to remove all belongings. Once the order has been lifted we will send another update with the specific date.
Can I come get my things during the “stay at home” order?
You will have access to the halls and will be able to complete an express checkout at any time, however we encourage people to honor the “stay at home” order, as well as public health guidelines, such as staying home if you do not feel well.
What if I want a friend or family member to move my things out?
You may have a friend or family member move your things out. Prior to them arriving, you need to send an email to email@example.com with your Name, EWU ID, Room #, and your friend/family member’s name. They should call the on-call number for your building when they arrive and a staff member will help them get access to your room.
Will I be charged if my things aren’t out of my room?
Spring quarter charges will be applied to your account if you have not checked out of your room. As soon as you retrieve your belongings, within 7 days after the “stay at home” order is lifted and check out, those charges will be reversed.
What happens if I receive a late fee because I didn’t want to pay my housing charges since I know I’m moving out?
We will reverse any late fees you incurred as a result of housing and dining charges on your account.
If I stay on campus, will I get to stay in my current room? Do I have to have a roommate?
To help ensure the safety of our residents the university has decided to place all residents in their own single room at no additional cost to the student as part of the university’s ongoing efforts to protect the health of our students. All residents will be charged the lower double room rate ($2368) plus the cost of the meal plan they have selected. We will be consolidating our residents to two halls; those halls will be announced early next week.
What is happening with my meal plan?
All remaining Winter quarter balances are rolling to Spring for use, and will then continue to roll forward to Fall quarter. If you move out, your meal plan will be cancelled and charges will be reversed.
We are reaching out to a few students that have not told us their plans about staying or leaving for Spring quarter. If you have not updated us in the last few days, please reach out and let us know your plans.
In response to the governor’s order, the physical location of the main Housing office is not currently open, however we are operating remotely and are still answering phone calls and voicemails to the best of our ability. The most consistent way to reach us during this time is by email: firstname.lastname@example.org.
Please visit the coronavirus Q&A guide for answers to other questions you may have: www.ewu.edu/coronavirus
EWU Housing and Residential Life