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EWU Libraries
816 F Street
Cheney, WA 99004
phone: 509.359.7888

Library Notices

 

The library sends a variety of notices, to library users. 

Most common notices are:

  • Overdue notices: Sent the first day an item becomes overdue (except weekends/holidays). Overdue notices are sent as a courtesy to alert library borrowers to return or renew their overdue materials promptly.
  • Bills/statements: A bill, listing the replacement cost of an overdue item, is generated on the fifteenth day of overdue status. 
  • Service Charge: A $25 service charge is generated on the fifteenth day of overdue status. 
  • Hold pickups notices: Sent when an item on hold becomes available. Library users are generally provided seven days from the date of the notice to claim and check out the item on hold.
  • Hold cancellation: Sent when it is determined an item on hold is not available, and the hold cannot be filled. Receiving a hold cancellation notice alerts the patron to seek an alternative means of obtaining the item, such as Summit or Interlibrary Loan.
  • Recall notices:  Sent to alert the patron that a borrowed library item has been requested by someone else. See recalls for more detailed information on the recall process.

Library notices are sent as courtesy.  The library is not responsible for notices not delivered, either by postal mail or by email.  Not receiving a notice, such as an overdue notice or a bill, does not absolve the borrower from his/her responsibility to return materials on time, pay charges, etc.

 

 

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