Health Services Administration

Learn to be a leader in the health services industry by demonstrating the values and competencies necessary to improve the health system.

Leadership. Knowledge. Professionalism.

Health services administration is a challenging and dynamic field that seeks to enhance the health services industry. Because of the changes and challenges in the field, health services are delivered in a variety of settings. As a graduate of the Health Services Administration Program (HSAD) you will be prepared to work as a manager in all aspects of the health services industry.

The program believes in the concept that “service delivery is a team affair,” and is committed to providing education, research, and service opportunities for students to become effective collaborators in personal health enhancement.

HSAD operates from a principle of Person-Centered Care. Evidence-based approaches and safety are mandates of the Person-Centered Care principle. Values communicated in the program are communication, coordination, and collaboration. This program strives to model the concepts of teamwork, systems approach and thinking, and continuous improvement.

The Health Services Administration program is accredited by the Association of University Programs for Health Administration (AUPHA) and the National Association of Long Term Care Administrator Board (NAB).

What can I do with my degree?

This interdisciplinary program is designed for students interested in a variety of careers in the field of health services administration.

Positions are with:

  • Primary care (ambulatory management of preventive, acute, and chronic services).
  • Acute inpatient or specialty outpatient care.
  • Rehabilitation in hospital, home, or nursing home settings.
  • Palliative care and hospice.
  • Continuing care in retirement communities, nursing home and assisted living facilities.
  • Not for profit health organizations.
  • Public health offices.




Responsibilities carried out by health managers/administrators include:

  • Communication of goals and expectations with all levels of employee to facilitate an effective, efficient, and communicative workplace.
  • Implementation of the most current technologies and best practices to incentivize efficiency in the workplace.
  • Thinking critically and solving complex problems in a way that satisfies the expectations of the client.
  • Creating a shared vision and successfully manage change to attain the organization’s strategic ends and successful performance.
  • Aligning personal and organizational conduct with ethical and professional standards that include responsibility to the patient and community, a service orientation and a commitment to lifelong learning and improvement.

Job Projections

The number of “Medical and Health Services Managers” jobs in the year 2016 was 352,200; according to the Bureau of Labor Statistics that is likely to increase 20% in the 2016-26 period. They project an increase of 72,100 jobs in the ten year period (much faster growth than the typical career) making it a great field to enter into and make a life-long career out of.


The Health Services Administration program is accredited by the Association of University Programs for Health Administration (AUPHA) and the National Association of Long Term Care Administrator Boards (NAB).

Association of University Programs in Health Administration

1730 M. St., NW Ste. 407
Washington, DC 20036
Phone: 202.763.7283 Email:

National Association of Long Term Care Administrator Boards (NAB)

1120 20th St., NW Ste. 750
Washington, DC 20036
Phone: 202.712.9040


Maxine Keogh Scholarship

Criteria for Application:

To be eligible for the $1000 Maxine Keogh Scholarship, you must meet the below-listed criteria:

  • Must be a Junior at EWU enrolled in the HSAD program
  • Must be employed 30 hours per week or more
  • Demonstrate financial need
  • In good academic standing maintaining a GPA of 3.2 or greater
  • Demonstrate leadership and active involvement at school and/or in the community
  • All applicants must be eligible to work without sponsorship after graduation. Preference will be given to residents of Washington State

Maxine Keogh Scholars are students who demonstrate their desire and ability to become successful in life through hard work and determination. Scholarship

Two scholarships of $1,500 are awarded each year to student-caregivers to help cover costs of tuition and books. Applicants must be full-time college students at an accredited two-or-four-year college or university in the United States, or full-time high school students who are registered to attend a qualifying institution the following semester. Scholarship

The Caregiver Scholarship is intended for students who are passionate about helping seniors live healthy lives and are pursuing careers in senior care. The award can be used towards tuition and/or books.