EWU currently offers educational opportunities to students in multiple state jurisdictions through distance education. Due to the state authorization initiative, all universities offering education outside of their home state must be authorized by each state in which they offer education at a distance. EWU is monitoring developments in state laws in every state. Please refer to this page often.
Click on a state on the interactive State Authorization Map to learn more.
Please check back periodically for changes to our admission policy. If you are a state agency and have questions about Eastern Washington University’s distance education programs, please contact Ashley Stettler at the EWU Outreach and Engagement: email@example.com or 509.359.6849.
Student Complaints and Grievances
Students in Washington State who have complaints against the university relating to fraud, false advertising, or other deceptive practices who feel that their complaint was not solved through the institutional complaint and appeals process can file a complaint with the Washington Student Achievement Council.
Students located outside of the State of Washington, who are not located in the State of California, who feel that their complaint was not solved through the institutional complaint and appeals process can also file a complaint with the Washington Student Achievement Council.
Students located in the State of California who feel their complaint was not solved through the institutional complaint and appeals process can file a complaint with the enforcement authority in the state.
Examples of issues that may arise in regard to alleged fraudulent activity or more general complaints should be directed to the aforementioned agencies include:
- Veracity of recruitment and marketing materials;
- Accuracy of job placement data;
- Accuracy of information about tuition, fees, and financial aid;
- Complete and accurate admission requirements for courses and programs;
- Accuracy of information about the institution’s accreditation and/or any programmatic/specialized accreditation held by the institution’s programs;
- Accuracy of information about whether course work meets any relevant professional licensing requirements or the requirements of specialized accrediting bodies;
- Accuracy of information about whether the institution’s course work will transfer to other institutions; and
- Operation of distance learning programs consistent with practices expected by institutional accreditors (and, if applicable, programmatic/specialized accreditors) and/or C-RAC Guidelines for distance education.
The Washington Student Achievement Council (WSAC) has authority to investigate student complaints against specific schools. WSAC may not be able to investigate every student complaint. Visit www.wsac.wa.gov/student-complaints for information regarding the WSAC complaint process.
Students who have complaints relating to the University’s quality of education, or other issues appropriate for its accrediting body to consider, can file a complaint with the Northwest Commission on Colleges and Universities.
Visit EWU Institutional Accreditation to view documents describing the university’s accreditation and state approval.