New Student Transitions & Family Programming

Welcome to EWU!

We’re thrilled you’ve decided to attend Eastern! Our New Student Transition & Family Programming team is here to help you and your family in the transition to college and to succeed throughout your time at EWU.

For Students For Families

Welcome to the #EagleFamily!

The new student orientations are designed to prepare you for your first year at EWU. Our goal is to set you up for a successful and rewarding college experience. Below are a couple of steps to get you on your way!

New Student Orientation

New Student Orientation is designed to prepare you for your first year at EWU. First-year and running start students should register for this event using their application email and password. Can’t remember your log-in information? Please email us at We can send you an email to register.

Additional Information

Once registered, students get access to the online orientation course that must be completed before on-campus orientation in the fall.

  • Dates for on-campus orientation for first-year students will be released soon!
  • Fall Welcome Week events will take place the first week of the Fall Quarter.

Reach Out for Assistance

The orientation team is available to connect via Zoom if you would like to discuss any aspect of your transition to EWU. We’re also a great resource if you’d like to ask any general questions.

Send us an email at and let us know:

  • Full Name
  • EWU NetID
  • Phone number
  • Brief overview explaining the nature of your requested meeting.

Once you have emailed us, our team will reach out as soon as possible.

Questions? Please contact us at or 509.359.6843.

Note: Due to COVID-19, as new information is received, changes could be made to this website without notice, please check back often for updates. Students registered for any of the fall New Student Orientations will receive notice of any changes via email.

Family Programming

Our E-Blast will include a quarterly newsletter and newsflashes emailed to you directly with the following information:

  • News from the Office for New Student Transitions and Family Programming
  • Parent information
  • Information to pass on to your student
  • Upcoming campus events
  • And more!

Subscribe to the EWU Parent E-Blast

The quarterly newsletter provides parents with information on upcoming events, important dates and deadlines, and useful information to help your student(s) succeed.


Winter Newsletter (Published Dec. 15, 2020)


Fall Newsletter (Published Sept. 13, 2019)
Winter Newsletter (Published Dec. 9, 2019)
Spring Newsletter (Published Mar. 13, 2020)


Fall Newsletter (Published Sept. 13, 2018)
Winter Newsletter (Published Dec. 21, 2018)
Spring Newsletter (Published March 25, 2019)


Fall Newsletter (Published on Sept. 14, 2017)
Winter Newsletter (Published Dec. 12, 2017)
Spring Newsletter (Published March 22, 2018)

Family events are held throughout the academic year to help you connect with EWU and serve as a support for your student. Events may include keynote speakers, faculty and student panels, receptions, and other useful and fun activities.

Save the Date
2021 Eagle Family Homecoming: Oct. 20-23, 2021

Check out the Eagle Family Homecoming website for the full schedule!

For more dates, please visit our EWU Academic Calendar.

Join the conversation, ask us questions, meet other parents, post student highlights and achievements and more on our EWU Parents and Families Facebook page.

Below is the archive of letters and messages sent to students/parents/families from university leadership.

Welcome! As a parent or family member of an EWU student, you are now part of our Eastern family. We communicate frequently with parents so that you can be more involved in the EWU community. We want you to stay connected to your students, which will increase their success.

¡Bienvenidos! Como padre o miembro de la familia de un estudiante de EWU, ahora eres parte de nuestra familia Eastern. Nos comunicamos con frecuencia con los padres para que pueda participar más en la comunidad de EWU. Queremos que permanezca en contacto con sus estudiantes, porque eso es lo que aumentará su éxito.


Please keep your emergency contact information updated. This will help the university contact the appropriate individuals in case of an emergency. To update your emergency contact information, follow these steps:

  1. Log onto your EagleNET Address Manager
  2. Follow the directions at the top of the page

Would you like to let someone else pay your tuition? Students have the ability to create an authorized user login by going to “Pay My Bill” option. This will allow the authorized user to pay the student’s account balance online.


To set up an authorized user: Download Instructions

  1. The student needs to visit the Payment Portal
  2. Sign in with your NetID and password
  3. Now you should be on the home page of TouchNet. Click Authorized Users to start.
  4. On this page, you’ll see two tabs. One for current authorized users where you’ll see any prior authorized users that you granted access to your account (if applicable). Click Add Authorized User to begin the process of adding a new user. Enter the email of the user and then select the option for whether or not you want the user to be able to view your payment history and account activity. If you select “No,” the authorized user will still be able to make payments and enroll in a payment plan on your behalf.
  5. Click Continue.
  6. Click the box at the bottom of the page to electronically sign the agreement to add the specified authorized user.
  7. Click Continue. You will receive an email confirmation after completing this step.
Authorized User
  • The authorized user will receive two (2) emails. The first email will contain a notification of their new access and the username they’ll use to sign in. The second email will contain a temporary password for them to use the first time they sign in.
  • The authorized user will need to log in to TouchNet using the credentials emailed to them
  • The authorized user will need to finish setting up their account by adding their name and creating a password.
  • By clicking the home icon, the authorized user will then be able to make a payment, enroll in a payment plan, or view account history (if the student granted access to view the history in Step #5.) In the example below, the student is already enrolled in a payment plan, but if they were not the authorized user would see an “Enroll is a Payment Plan” button between the “View Activity” and “Make Payment” buttons.
  • If an authorized user wishes to enroll the student in a payment plan they can follow the payment plan enrollment instructions in the webpage on the Student Financial Services website.
  • Authorized users are also able to make installment payments for the student by clicking the gear icon next to the upcoming installment. Payments for installments can be made immediately or can be scheduled for a future date.
  • Authorized users do not have access to financial aid, grades, or other online student information.
  • Only the student can reset the authorized user’s password if it is lost or forgotten.

Curious about how you’ll be supported as a student at EWU and how to get involved on campus? Learn more here. 

Here you will find New Student Orientation web resources. More resources and information will posted as it becomes available.

Contact Us

New Student Transitions and Family Programming
926 Elm Street
301 Pence Union Building
Cheney, WA 99004