Activate Your Official EWU Account

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Get Started with Your EWU Account

Welcome to EWU! Before you can access your student email, Canvas, and other essential tools, you’ll need to activate your account and enroll in Duo, our two-factor authentication system.

1

Activate Your EWU Account

This step sets up your Single Sign-On (SSO) account so you can use your EWU email and log into student services.

You’ll need:

  • Your NetID (emailed to you by Admissions)
  • Your EWU ID number (found in your admission letter)

Follow these steps:

  1. Go to account.ewu.edu.
  2. Click Activate Account.
  3. Enter your First Name, Last Name, Username (NetID and EWU ID number), and Date of Birth.
    • When entering your first name, use the preferred name on your application.
  4. Set your password to Set your password and security question.
  5. Click Update Profile: add a personal email and phone number (this is for account recovery if you ever get locked out).

Need help with account activation?

2

Enroll in Duo Two-Factor Authentication

To enhance your account’s security, EWU requires enrolling in Duo, a two-factor authentication (2FA) system. This adds an extra layer of protection by requiring a second verification method when accessing EWU services.

You’ll need:

  • A smartphone (recommended) or tablet or a phone capable of receiving text messages or calls.
  • Students with an international phone number should contact the Help Desk at 509.359.2247 or via email at helpdesk@ewu.edu for assistance.

Follow these steps:

  1. Go to the two-factor authentication portal: inside.ewu.edu/2fa.
      • Click Register.
    • Enter your EWU email and password.
  2. Begin Duo Enrollment:
    • After logging in, you’ll be prompted to start the Duo enrollment process.​
  3. Choose Your Authentication Device: Select the type of device you’d like to enroll:​
    • Mobile Phone (Recommended): For use with the Duo Mobile app.
    • Tablet: iOS or Android tablets.
    • Landline: For phone call verifications.
  4. Set Up Your Device:
    • For Mobile Phones:
      • Enter your phone number and confirm. Install the Duo Mobile app from your device’s app store. Open the app and scan the QR code displayed on the enrollment page.
    • For Tablets:
      • Install the Duo Mobile app. Scan the QR code as prompted.
    • For Landlines:
      • Enter the phone number and follow the prompts for phone call verifications.
  5. Complete Enrollment:
    • Once your device is set up, you’ll see a confirmation screen.
    • It’s recommended to add a secondary device (like a landline) as a backup.​
  6. Test Duo Authentication:
    • Log out and log back in to ensure Duo prompts appear and your device receives authentication requests.

Need visual guidance? Refer to our Enrolling in Duo article for step-by-step screenshots.

You’re All Set!

Once you’ve completed both steps, you’re ready to:

  • Check your EWU email

  • Register for classes

  • Access Canvas and other tools

Tip: Duo will ask for verification each time you log in to EWU systems. You can choose “Remember Me” to reduce how often you’re asked.